If you're looking for resources on the Colorado requirements for business closures and restrictions on business operations during COVID-19, we suggest that take a look at some of the links and documents below.
However, there is a lot of information going around right now, and it is changing rapidly, so be aware that you may need to search for updated versions of Governor or Public Health Orders. A good place to start is https://covid19.colorado.gov/. It has a link to the Stay-At-Home Order which includes a link to the Public Health Order about the closure of businesses. The requirements are similar to restaurants and non-essential retailers where you are allowed to provide delivery and versions of drive-through or curbside pickup.
Still sell cars
Complete all paperwork through a digital signing platform (which we provide on dealr.cloud now)
Submit all digitally signed paperwork to the DMV
Deliver a vehicle to someone's home (see link to sanitation process at the end of this article)
Sell by appointment with customer/leads (See the second email below with link to sanitation process)
Any areas that are not strictly outlined at this time, are up to the dealership to decide with their own discretion.
Below you will also find the Email that was sent out be CDOT and the CIADA about the amendment allowing online vehicle sales during this time, and the bulletin released by the DMV concerning digital signing of deal paperwork including the Colorado Bill of Sale.
CDOT Amendment For Online Sales
FANTASTIC NEWS - UPDATE FROM YESTERDAY'S DEALERSHIP MUST CLOSE ORDER
ONLINE SALES ARE NOW PERMITTED
Language from the Colorado Department of Transportation – “With respect to retail sales, the Governor’s Executive Order does not allow for these to take place in person right now (the Executive Order will be in place until at least April 11) given the public health crisis we are dealing with and the need for strict social distancing. However, the Executive Order does allow for online orders and delivery during this time”.
“Please note that the Executive Order requires strict social distancing and cleaning protocols for all functions, including critical ones, and encourages any functions that can be done from home (e.g. business office, finance officers, etc.) to be done from home”.
CIADA does not have any more detailed information than that above from CDOT. Sell online and deliver the vehicle in a sanitary manner that is safe for you, safe for the customer and has absolutely no chance to spread the COVID 19 virus. Again, this is all the information available for now. If and when any more is released – I will send out an update.
Please understand – retail sales from your showroom are still not allowed.
Email on Selling by Appointment
ALL DEALERS CAN NOW SELL BY APPOINTMENT
CIADA and other Industry Associations have been working with Auto Industry Division (AID), Colorado Department of Transportation (CDOT) and the Governor’s office to clarify “online / other retail vehicle sales.
CIADA is happy to announce that AID and the Colorado Motor Vehicle Dealer Board held emergency rule making earlier today, considering two rules/regulations that would permit motor vehicle and powersport dealers to continue retail sales transactions to the citizens of Colorado during the COVID 19 crisis.
The purpose of the new rules is to allow motor vehicle sales online or by appointment only during the COVID-19 pandemic, while complying with Colorado Public Health Order 20-24 and guidance from the Centers for Disease Control (CDC) and the Colorado Department of Public Health and Environment for social distancing. The emergency regulation is listed below:
EMERGENCY REGULATION 44-20-102(22)-E: ONLINE TRANSACTIONS AND IN-PERSON INTERACTIONS
During the effective period of Colorado Public Health Order 20-24, most recently updated March 27, 2020, licensed dealers may complete sales transactions under the conditions and in the manner described below:
A. Dealership sales departments and showrooms will not be open to the general public. Dealers may conduct transactions online, in their licensed location by appointment only, or remotely, provided that the Social Distancing Requirements, as defined in Section III.F of Colorado Public Health Order 20-24, are strictly adhered to.
B. Deliveries and in-person interactions may only be conducted in the following settings:
Outside on dealership property provided that the Social Distancing Requirements, as defined in Section III.F of Colorado Public Health Order 20-24, are strictly adhered to,
In a service bay cleaned in accordance with the requirements for critical businesses provided in Section III.C of Colorado Public Health Order 20-24,
In a designated room at the dealership which has been cleaned in accordance with the requirements for critical businesses provided in Section III.C of Colorado Public Health Order 20-24, or
At the customer’s residence or place of business provided that the Social Distancing Requirements, as defined in Section III.F of Colorado Public Health Order 20-24, are strictly adhered to.
Summary of acceptable business practice to stay in compliance with Auto Industry Division and Colorado Health Department:
Dealership showrooms must remain closed - open only by appointment.
Doors locked or sign on door indicating Closed for sales except by appointment.
Inventory on lot locked.
Can use a “clean” room inside the dealership for completing the sales documents.
Can allow unaccompanied test drives. Dealership employee cannot be in vehicle.
ABSOLUTELY MUST MAINTAIN SANITIZATION CLEANING PROCEDURES AND FOLLOW SOCIAL DISTANCING REQUIREMENTS THROUGHOUT THE SALES PROCESS, TEST DRIVE AND ANY INTERACTION WITH THE CUSTOMER. Health Department officials will be out checking, so please follow these rules so all can stay in business.
Other factors to consider when selling during this “stay-at-home” period:
1. Some County DMV’s are closed or with limited services. This presents a potential problem with lien perfections. CIADA is working to confirm that all Counties will use the postmark as lien perfection received date. However, all Counties can have their own policy so please check with your Counties to confirm how they are handling title and lien documents. Jefferson County currently has a drop off box they empty twice a day for title documents while other Counties only accept mail. Make sure you document the mailing date either by copying the postmark, use Certificate of Mailing at the Post Office or other methods for evidence. CIADA will immediately publish any new information.
2. Emission testing. Air Care Colorado emission testing centers are closed but you may be able to find a diesel testing service center open. For gas emission tests, from Kevin Kihn, Emissions Program Administer “ I would say if the dealers are honoring the 3-day period after the station open back up and that is communicated to the buyer you would be good to go”. Make sure you give a voucher, and inform you buyer there is an extended period of time for testing (three business days once Air Care Colorado reopens) and also keep a signed copy in the deal jacket for your protection.
3. Review your lender agreements for delivery of title requirements. Want to minimize the possibility of any buybacks.