Quick Answers
If you're having trouble with your autofiller, try these common fixes first.
1. Make sure that the deal or lead you are working with is opened in a separate browser window/tab.


2. Make sure the Google Chrome Extension is installed and has not been un-installed.
Go to settings in the top right hand corner of your dealr.cloud screen (under your name) to see whether the Google Chrome Extension is currently installed. If you see a link in the top lefthand corner of the settings screen for "Install Chrome Extension", click the link!
For more detailed instructions on how to install or reinstall the Chrome Extension, click HERE.


3. Make sure you are accessing the correct start page for your form.

Some external website require your to access a specific page before the autofiller will appear. For example, on the Colorado temp tag site, you must click on your "Dealer Number"; on the next page click the "Dealer" button, then click the "Issue Temporary Permit" button. This will activate the autofill. Each lender, warranty, service contract, GAP site, etc has a slightly different starting point for the autofiller.